Alexa devices are randomly laughing at people and it's freaking people out

Cesar Mills
March 8, 2018

You can also ask Alexa to tell you what a song is if you don't already have it in your library and ask her to play playlists depending on the mood you're in.

According to a Bloomberg report, Amazon is aware of the issue and is working to fix it. Reports of the issue on social media date back as far as February 22.

The apparent malfunction seems to have first come to light last month, when Alexa or Echo users began sharing videos of the creepy, childlike cackle.

Alexa already supports rival music streaming services such as Spotify and Amazon's own Music Unlimited service, the virtual assistant being housed in Amazon's Echo line of smart speakers, as well as Sonos speakers and some smartphones. Some people have said the laughter happened in response to unrelated commands, while others reported that it occurred unprompted.

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"I was trying to turn off some lights and they kept turned back on", said one user.

"The laugh wasn't in the Alexa voice". Since Echo devices are always listening for their wake words, they record and save clips to the cloud every time they hear something that they think Alexa needs to respond to. "It sounded like a real person".

"There's a good chance I get murdered tonight".

And a tweet by one David Woodland suggested that having Alexa sign a nondisclosure agreement might not be a bad idea. Others unplugged their devices rather than risk hearing the laugh again.

Other reports by GizPress

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