Google is Rolling Out a Fix For The Chromecast Outage

Angelica Greene
June 28, 2018

"OK Google, start working again".

Earlier in the day, when reached for comment, a Google spokesperson sent Mashable the following statement: "We're aware of an issue affecting some Google Home and Chromecast users".

The Google Home and Chromecast devices are experiencing an outage with "some" in a number of territories around the world, the company has confirmed. Google has not given a reason why these devices went down, only apologising for the service problems and identifying a fix for the issues. If you're also receiving this specific error message, don't bother resetting the speaker like I did because it won't fix anything.

Google also independently confirmed with TechCrunch that the problem is real, but didn't offer any kind of explanation as to why.

Google says that it's got a fix for the Google Home and Chromecast issue that'll roll out to devices over the next six hours.

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Hey Stance, thanks for letting us know about it. If you would like an immediate fix please follow the directions to reboot your device.

Affected users have been tweeting at Google for most of the afternoon so it appears the issue is significant enough to sufficiently trouble Google's engineers. "We're investigating the issue and working on a solution", she said.

A Google spokesperson confirmed to TechCrunch that there's an issue affecting "some" of its customers of these platforms, and it's now investigating the issue and working on a solution. "We are really sorry for the inconvenience and are taking steps to prevent this issue from happening in the future".

Users can't cast apps to Chromecasts and Google Home speakers won't respond to voice commands.

Another said: "Can we get some info on what's going on?"

Other reports by GizPress

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